Improve Employee Performance Idea 97 - July 9, 2009: Link Performance to Goals That Employees Know

If you want to link employee performance to workplace goals, you need to know what employees know.  That is, you cannot link performance to the achievement of a goal that employees do not even know is a goal!  So how can you determine what employees know?  These 4 questions should give you some ideas:

1. What do my employees know about productivity or quality goals for the team where they work?

2. What do my employees know about productivity or quality goals for our immediate office?

3. What do my employees know about delivery goals for their customers?

4. What do my employees know about financial goals for our entire company?

KEY REMINDER:  To improve employee performance, you have to conduct effective performance discussions, give effective performance feedback, reinforce employee performance, and use effective performance phrases to write effective performance appraisals. 
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Barbara Brown, Ph.D. shows managers how to improve employee performance by linking performance to results. She publishes handbooks that contain phrases for discussing performance and for writing appraisals. Dr. Brown also provides training and consulting. Visit www.LinkToResults.net.