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Improve Employee Performance Idea 111 – April 13, 2010: Ask Some CHANGE Questions

Whether you want employees to improve performance, take on a new assignment, or be a better team member; it’s all about change. So you can increase your success of getting employees to do what you want if you look at these actions through the lens of change. How? Try asking these four questions:

1. What is the benefit to the employee if he or she changes?

2. What is the drawback to the employee if he or she does not change?

3. How might the employee make this change easily?

4. What can I do to help the employee make this change easily?

KEY REMINDER: To improve employee performance, you have to conduct effective performance discussions, give effective performance feedback, reinforce employee performance, and use effective performance phrases to write effective performance appraisals.
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Barbara Brown, Ph.D. shows managers how to improve employee performance by linking performance to results. She publishes handbooks that contain phrases for discussing performance and for writing appraisals. Dr. Brown also provides training and consulting. Visit www.LinkToResults.net.

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